Shipping

Delivery Policy

We aim to dispatch all orders within 48 hours from our Italian location, although there may be a slight delay during exceptionally busy periods such as our seasonal sales. 

Destination	Service	Carrier	Delivery Time	Shipment Fee
Italy	Standard	Poste Italiane	1-3 working days	€6.95
Rest of World	Standard	Poste Italiane	5-7  working days	€12.95

 

If you require your order by a specific date, please do not hesitate to contact us on info@dolcifollie.eu or by phone on +34 689539325.

 

Important Information

• We are unable to amend or redirect orders once they have been processed.
• Your order will be dispatched within the 3 working days subject to credit clearance, address verification, and availability of items. We will contact you if there is delay or items are out of stock.
• Estimated delivery times are to be used as a guide only and start from the dispatch date.
• Dolci Follie is not responsible for any delays caused by adverse weather conditions or customs clearance processes.
• All orders require a signature upon receipt.

Taxes and Duties

All shipments outside the EU may be subject to import duties and taxes, which are levied once the shipment reaches your country.

Payment of these is necessary to release your order from customs on arrival.

Please note that you will need to take full responsibility for any import duties in your own country.

Unfortunately, we are unable to advise you on the rates as they vary according to countries.